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cam4.com not download

Hey, i can not download from cam4.com only with "always record RTMP instand download" but if i close the stream page the download stop. In the last version it works so i down need to have the stream in browser open.

there something i can do ?

What i have to enter in the plugin option to make it work ?

Here are more user how search for a option to work http://stream-recorder.com/forum/recording-rtmp-webcams-cam4-howto-record-xxx-t2704p23.html


2 people have this problem

I use Replay Media Catcher 6. I assume it is part of the same company as Jaksta because the user interface for RMC 6 and Jaksta 6 is the same.

Are there any plans to apply this update to RMC 6?


@libertyX - that great to know thanks.  

@Alex - Applian (who sell RMC) is not the same company as Jaksta Technologies.  They white label our products and have done for several years.  

They used to do all our 1st/2nd level support but for various reasons we decided to take it back in house and offer forum based support and quicker turn a rounds of products when sites change - like cam4 did.  

So yes RMC will be updated but you might have to wait a week or so.

1 person likes this
@CRS - Thank you for the clarification - I'll look out for an RMC update but I might look into purchasing Jaksta too.


@Alex - no need to do that.  Just put in a Billing and Licensing support request with your RMC key - I'm sure we can swap it over.

is it possible that we have a similar update for mac os x as well?

thanks! :)

1 person likes this

@LtMn -

logs show you started monitoring after you started the stream. You need to be monitoring before you start streaming so the connection details can be picked up.

have exactly the same problem , can record but not download no matter if i'm logged into cam4 or just a guest ............ some please help


@LtMn -  Your logs show you went to cam4.co.uk  at 19:29:27 and then at 19:30:10 you switched off debug mode.  During that time you did not view a cam - there is no RTMP connection shown in the logs.

@Mark Smith - upload your logs as per the sticky post in this forum.  Make sure your using v linked to further up in this post.


@LtMn - those logs show know RTMP data either.  They also dont show you going to a cam page  - just to the cam4.co.uk page. Again there is only about a minute of data in there. 8:30:24 to 08:31:14 before debug was switched off again.

Try this so we can try and get some logs with data in them:

1. Start JMR

2. Go into debug mode (Get Support > and click the Debug Mode on)

3. Start auto monitoring

4. Open your browser go to cam4 and start watching a cam

5. Wait for 2 minutes.

6. Stop auto monitoring

7. Go to Get Support and click the paper plane to send logs to support.


Check that you have not configurated an Proxy in FireFox Network Settings. Or have Installed an Proxy Extension.

And if you have installed JMR with WinPcap check if you have choosen the right Network Interface in JMR Settings

I downloaded the trial.  I install but i can not get winpcap to work, im on windows 10. i can get legacy to work. how do i fix i have uninstalled and reinstalled, but still cant get it to cap thru winpcap :(

if i can get working with winpcap i will buy this software as u only ones that can cap c4



If you are use IE or Chrome the Problem also exists?

@LibertyX, just tried IE & same problem exists I'm afraid.


i have now upgraded to the latest version and downloading fine only problem now is jaksta keeps crashing "not respoonding" any suggestions please


@LtMn - so there is RTMP data in your logs now - however the first packet shown is being received from the server.   First packets should be being sent from you to do the RTMP handshake.  This indicates that you have started monitoring after the cam has started playing.  I also still can not see you going to a cam4 user page that has a cam on it.

@mark - best to start another thread and include your debug logs and what you were trying to capture.  See the sticky post on getting your debug logs.