I recently updated to 1.3.4 and now I am getting the configuration error and installation error. I have already deleted prior copies of Jaksta Music Miner and made sure that it is only installed to the applications folder but I am still getting the spinning wheel and have to force quit to get this to close. It is completely not operational. I am attaching my log. Please help. Thanks
Sorry for the delay. Thanks for posting the log file. It looks like Jaksta Music Miner was unable to install properly - can you try installing it again? You can get it from here again if necessary:
Do you see any error messages during the installation? Or is it only when you actually start Jaksta Music Miner that you see errors?
Do you know whether you have administrator access when you install it? It should ask you to enter your password to make changes during the install, do you see this?
Sorry for the delay. I can see it looks like you are using 10.11. We will have a fix available for this very shortly (tomorrow or later today).
I downloaded the Jaksta suite two days ago, and El Capitan around the same time. All I get are configuration errors. Nothing about Jaksta is working.
Sorry for the delay. We have fixed versions for El Capitan.
Jaksta Media Recorder:
Jaksta Music Miner:
The installers will install the new versions in your Applications folder - make sure you run it from here. If you have an older version somewhere else, it still won't work.