I have a full licence since one year or more and i cannot download any vidéo with my iMac and Safari ! I never receive a response for this problème and I am very angry ! Please now give the solution .
Sorry for the delay.
Can you say what sites you are viewing? Send us a link if possible.
Also can you check that you have the latest version 1.4.4. You can download it from here:
If this does not help, can you send us your log file as described here: