i updated my macbook pro recently and my jasksta deluxe is longer workind,
when i try to open it, it says ( installation error). I reinstalled the program but I am still getting the spinning wheel and have to force quit to get this to close. It is completely not operational.
please advice what to do. thanks
sorry i meaning jasksta deluxe is no longer working
Can you try installing this new deluxe bundle:
This has fixes for the new OS X El Capitan.
Deluxe installed ... and activated
Play video to grab .....and nothing .
Apart from turn it 'ON' what else do i do ?
Iv'e tried Safari and Chrome browsers
Sorry for the delay.
Can you say what sites you are visiting? Does this problem occur for all sites, or just a specific site? For instance, does it capture from YouTube?
The next time this occurs, can you send the log file to us? You can find it by going to the Preferences and clicking Find Log File.