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Jaksta Media recorder hangs after open a new Stream

Sometimes i have the Problem then i open a new Stream The Media Recorder completely hangs.


And to close and restart the Program will not resolve this Problem. I must close the Program and then i must kill the jrmp.exe Process in Task Manager after that ist works till it hangs again :(


I have the Problem on 2 Computers (Win7 64bit 8G Ram)

I have tried to make Debug Logs but i can not say if it works

zip

Your log shows the error:  PageDownloader: ERROR: Access Denied. This room is not available to your region or gender.


Works fine here.  




The Problem is, that some cams only can be watched then you loged in.


And there is no Way in JMR to log in...

For some cams i have to use a Proxy Server to watch it, so there is also no way in JMR to do this!


So sorry but this Function is not working always. So i must use the Auto Mode.

And as i wrote, it works in older Versions without any Problems.


Yesterday, I have installed my Computer completely new. And the same...

If i watch an Cam the record starts but then the cam reconnects for only one time. JMR hangs

We cant reproduce your memory issue when in auto mode.


What version of JMR works for you in auto mode?

Perhaps as well this might be related to the proxy you are using somehow.  Could you provide details of that as well as that version of JMR that works.  This will help us hopefully track it down.

The Proxy is the Browsec Chrome Extension https://chrome.google.com/webstore/detail/browsec-vpn-privacy-and-s/omghfjlpggmjjaagoclmmobgdodcjboh that only works in chrome and not for the completely System.


The Thing that i not understand, my System has 24GB of RAM and the Usage is between 4-5GB. Also then JMR hangs the Usage is between 4-5GB so there is the Memory Problem??


I think the first Build of JMR Version 6 works. To say it exactly i must test it.

Yes its very strange - your logs show outofmemory errors even when trying to do things like write settings.  See further up for some examples I posted.  You can look in the logs yourself - they are just text files and can be opened in notepad.


Let me know which version is working for you so we can see what might have changed and so we can test it with your extension.  Also always make sure your using the latest version when sending logs.  JMR was updated yesterday, if you don't have update notifications on, but nothing was changed in RTMP recording, but there were some improvements to logging speed.


That said on 8G testing machines with windows 10 here, we can RTMP record chaturbate for hours and hours.  As the cam opens and closes so are new captures opened and closed. So its very perplexing.

Hi,


the Problem still exists :(


It appears with the Proxy and without the Proxy. But only when you have an "unstable" Cam, so the connection gets lost an comes again sometimes.


what I also noticed is, the a cam goes offline, jmr sometimes open an new record stream without recording, when the cam now comes back online jmr will not record the stream.

Its been 4 months since your last correspondence so please ensure:


1. your using the latest version, 

2. provide a description of the problem your experiencing, 

3. debug logs of when the problems happens

4. urls of these unstable cams


Thanks

1. your using the latest version, 

YES i am using Version 6.0.1.54

2. provide a description of the problem your experiencing,

The same as 4 Months ago. JMR hangs and can not be closed i must kill it in Task Manager

3. debug logs of when the problems happens

I can not reproduce the problem. It appears sporadically and i can´t always enable the Debug Mode.

4. urls of these unstable cams

The Cams are not ever unstable. It's enough when the Model goes on and offline a few times in a row.

Here are we logs

zip

You mentioned the cams were "unstable" in your 8.25pm post.


Your logs don't show anything out of the ordinary - a recording from chaturbate for around 15:47 (21.9MB) before they were collected.  No memory errors like you were getting before.   Did it hang and you had to kill JMR whilst these logs were being collected? 



I've tested here again and it doesn't show anything but what would be expected with stable memory usage over the recording period and no hanging.


I swapped models a couple of times to try to replicate a model going off/on line.  All this occurs with out issue.






The only Thing that i can say is. I have the same Issue on 2 Computers with different RAM Konfiguration and Size. So I don´t think that this is a RAM Problem.

Probably a different taste in models ;)


Did it hang and you had to kill JMR whilst the logs you provided were being collected as they don't show anything out of the ordinary?


Switch debug on and leave it on until it happens:


1. Copy C:\Program Files (x86)\Jaksta Technologies\Jaksta Media Recorder 6\jmrp.exe.log4net to a location where you can edit it.


2. Open it in notepad or your fav text editor.


3. Change


 <level value="ERROR" />


to


<level value="INFO" />


3. Save and copy it back over the original


Debug mode will always be on now.


When the hang happens zip up C:\Users\<your user>\AppData\Local\Temp\Jaksta and attach it here.




Here the Logs

zip
(64.3 KB)
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