Jaksta

Hi Ellis,

Sorry for the long delay! It looks like you are getting small blank files when you try to download from Yahoo - is this correct? What about YouTube?

Can you try this version 1.5.0:

http://download.shedworx.com/jaksta/beta/Jaksta.pkg

Do you still see the same problem?

Thanks,

Ben

Thanks Ben.  I am away for a while but when I get back to my computer I will try your suggestion.

Ellis

Hi Ben,

I am back.  To refresh I am on  El Capitan.  I have downloaded and did a fresh install of v 1.5 with no luck.  I cannot record from any stream.  I have tried Yahoo, Youtube, Facebook and have had no success.  Jaksta does work on my other computer using Yosemite.

I have attached the Log file.

Hi Ben,

I am back.  To refresh I am on a Mac Mini 2012 with El Capitan. I downloaded and did a fresh install of v. 1.5 but unfortunately I have had no success in using Jaksta with Yahoo, Youtube, or Facebook.  It does seem to work fine with my other mac using Yosemite.

I have attached the log.

Hi Ellis,

Thanks for the logs. Jaksta does not seem to be picking up any network traffic at all. Do you know if you are running a VPN or a software firewall? If so are you willing to temporarily disable it to see if this makes a difference?

Can you try with different browsers (e.g. Safari, Chrome, Firefox)? Does this make a difference? Do they browsers work properly while Jaksta is running? i.e. you are able to view websites normally?

Thanks,

Ben

Jaksta Support

Hey Ben,

I quit the vpn and turned off the OS X firewall.  I tried all 3 browers with no success.  The browsers do view websites normally.

Thanks,

Ellis

Hey again Ben,

Just an update:  I updated to mac OS Sierra and did a fresh install of Jaksta 1.5, I allowed incoming on the firewall, quit the VPN but still no success.

Thanks,

Ellis

Hi Ellis,

We now have a beta version which should work properly on macOS Sierra:

http://download.shedworx.com/jaksta/beta/Jaksta.pkg

This should work in Safari and Chrome. Let us know if there is still any trouble.

Thanks!

Ben

Jaksta Support