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Qello only records 20 seconds and stops (like in Trial mode)

I am new to Jaksta Media Recorder

Running paid version 6.0.1.33

Jaksta will only record 20 seconds of Qello concert and then stops.

Netflix works fine

Yhank you


Hi Richie,


Can you post this in the Windows forum?


https://support.jaksta.com/discussions/forums/6000186433


Thanks,

Ben

Jaksta Support



I did, sorry for posting in the Mac group

 

I am running Windows 10 64 bit

 

 Logs attached

zip
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