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Qello only records 20 seconds and stops (like in Trial mode)

I am new to Jaksta Media Recorder

Running paid version

Jaksta will only record 20 seconds of Qello concert and then stops.

Netflix works fine

I am running Windows 10 64 bit

Sorry for posting in Mac forum as I am using Windows

Thank you!

Rick T


Use Auto detection mode.  Several quality streams are detected and downloaded just fine.

I am having same issues.  I have auto detection on and it is still only recording 20 seconds.  Please help.


Are you using Auto mode as suggested?  If so then please provide debug logs as per https://support.jaksta.com/discussions/topics/6000009063

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