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Jaksta Media Recorder 6 - missing subtitles

I am downloading streaming TV from Norwegian NRK, e.g. via this link:


Subtitles (=Teksting) can be selected (small frame looking like a screen next to

the loudspeaker icon) can be turned on/off. However, regardless of what I try, Jaksta 

will never record the subtitles. 

Is this possible at all with this software? I know other (freeware) programs that do this 

automatically, but they are not as user friendly as Jaksta....

That is region protected and therefore I can't test unfortunately, but have you tried the DVR capture method to capture the subtitles?

Subtitles when stream capturing is something we are looking at implementing at the moment.

Will check if one of the other programs are region free. DVR works, but lower quality and no speed benefit.... Whenever you have a beta version, I can test for you. Arvid
This link should work outside Norway: https://tv.nrk.no/program/KOID24008514/pam-til-paris If error in the link, search for 'pam til paris'. Subtitles are selected in the right lower corner of the player. Rgds, Arvid

Excellent thanks!

Try this: http://downloads.jaksta.com/release/jak6/JMR6/

Including subtitles can be switched on for sites that have vtt subtitles and that can be captured using the Video Page Extractor capture method - ie  by entering the url of the page hosting the video in the textbox  "Enter (or Drag and Drop) the URL of a video page to download", or are otherwise configured in the settings to use the Video Page Extractor when in Auto mode.

Settings > Internet Downloads > Advanced > Page Subtitles.

Settings should be self explanatory.  Mouse over setting for help.

Note the link above only has Norwegian subtitles.  

Tested with the link above and YouTube (subtitles and automatic subtitles) using VLC and JMP players.

Let me know how it goes.

Tried as you described. Only got an .mpg file with no embedded subitles and no .srt file...

Norwegian subtitles are available here for the link you provided and are downloaded with the settings you are using.  

Please provide debug logs as per https://support.jaksta.com/discussions/topics/6000009063

Sorry for late reply - was travelling.

Anyway, log file attached +  screendump. Doesn't look like yours...


Thanks for the logs. If you turn on Prompt for preferred quality and format does it find a subtitle then?

And does it work for the one you gave us the link to?  https://tv.nrk.no/program/KOID24008514/pam-til-paris

Promt work, but when selecting format nothing happens...

As per the description at the top you need to double click the entry you want to download.  Download will happen in the background on the Home tab.

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