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no sound

i get no sound withe video.


please assist,

john

mov
(5.94 MB)

Hi John,


Sorry for the delay again.


Unfortunately I'm starting to run out of ideas for what to suggest. Can you try recording again, and then send us the log file after stopping the recording? Assuming that you still have no sound.


Thanks,

Ben

Jaksta Support


hi ben,


thanks for getting back to me.  it does seem that my problems began with the latest mac update to  SIERRA VERSION 10.12.1.  HAS ANYONE ELSE HAD ISSUES WITH THIS VERSION?


thanks again,

john

mov
mov
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