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Unexpected error

Dear Jaksta support team, hello,

My name is Guy Assaf, I've purchased Jaksta for windows version 
a while ago and now I seem to have some troubles with monitoring.
When i press " Start Monitoring" an error message pops up and says "Unexpected error - Could not load driver JakNDis."

My order number is P1339944362125. 

Please let me know how can I fix this.
Thank you,

1 Comment

Hi Guy,

Sorry for the long delay!

First, I can suggest downloading the latest version which is a free upgrade and should work with your existing activation key:


If this does not help, are you able to post this in the Windows forum:




Jaksta Support

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