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All videos I try to download it doesn't work

No matter what type of video I try to download  it doesn't work. Nothing happens

I have a full license and can provide details via a private support ticket if you wish.

Is there something I'm doing wrong?

Can you Please help.


I attach the log if it can be of any help to undestand!

Thank you!


1 Comment

Hi Sergio,

Can you say what sites you are visiting? Can you send us a link to a video or two?

Can you try YouTube? Does this work?

Can you try reinstalling the latest version:


Does this help?



Jaksta Support

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