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Can't get files from YouTube any more

Nothing is happening anymore when I go to a YouTube link.

Even if I copy-paste the link to Jaksta, I get a red mark near it, but no video is downloaded.

Works ok here.


Please provide debug logs and url you are trying to capture so we can see what is going on.  Follow these instructions: https://support.jaksta.com/discussions/topics/6000009063


It goes for any YouTube link

This for example


I hope it helps



You are getting the following error which indicates an issue with SSL on your computer.

2016-12-11 09:02:13,303 [5] INFO c4 [(null)] - ExtractionEngineDownloader: ERROR: Unable to download webpage: <urlopen error [SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:590)> (caused by URLError(SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:590)'),))

Please refer to this FAQ:


1 person likes this


Thanks. It worked!

It used to auto detect the videos

But now  I still need to copy-patse links from YouTube. manually

Auto detect still works.  Please provide debug log files like before but for AUTO mode on if it is not working for you.

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