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video capture not working

Hi,


Jaksta is not working to capture ANY videos for me on my mac since I updated to a newer version. It was working fine before with the old version. Please help!


I had the same issue and I received the following reply:


Hi Mark,


Try the latest version - it has fixes specific to Sierra:

http://download.shedworx.com/jaksta/beta/Jaksta-1.5.1.pkg

Hi Jeremy,

Sorry for the slow response times over the Christmas break.

Do you know which version you had before? First just try reinstalling as Mark suggested:
http://download.shedworx.com/jaksta/beta/Jaksta-1.5.1.pkg

If it still isn't working, can you send the log file to us after trying to capture from a couple of sites? You can find it by going  to the Preferences and clicking Find Log File.

Thanks,
Ben
Jaksta Support

 

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