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Slingbox and NOT changing channel.

I just bought your software and realized that it does NOT change the channel for the scheduled recording.


I can get free software like slingsdk to change the channel but your software CANNOT do such a simple thing.


Why not?


Latest version of your recorder.

Slingbox PRO HD with the latest firmware.





I am using the built in Tuner as we do NOT have any digital cable.

If this does not work, then I want a refund.

 

You can get a refund anytime if you purchased in the last 30 days: https://support.jaksta.com/support/tickets/new


That said you can indeed setup a scheduled recording to change channel.  See highlighted field below.



image


You may also need to change the key mappings:


https://www.jaksta.com/support/windows/kb/how-do-i-map-the-remote-control-buttons-6000066980



I did that with the channel and it did NOT change the channel.

I have found several other Support discussions with the same issue and NO resolution by Jaksta.

I would like a refund.  It has only been a day.

 

Your solution for Key mapping is good for controlling other devices buy as myself and many others have found, your Slingbox program cannot even control the Slingbox itself.


 https://www.jaksta.com/support/windows/technical/jaksta-recorder-for-slingbox/hd-pro-will-not-change-channel-6000013657


https://www.jaksta.com/support/windows/technical/jaksta-recorder-for-slingbox/problems-changing-channel-6000043127


You should provide a solution that works for the slingbox or remove your advertising that says it works for slingboxes.

Mark if it's not for you, you can request a refund at the link indicated which is here: https://support.jaksta.com/support/tickets/new

It does NOT seem to work for anyone.  I requested a refund but NO response.

 

Mark your refund WAS processed about three hours ago.

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