I just bought your software and realized that it does NOT change the channel for the scheduled recording.
I can get free software like slingsdk to change the channel but your software CANNOT do such a simple thing.
Latest version of your recorder.
Slingbox PRO HD with the latest firmware.
You can get a refund anytime if you purchased in the last 30 days: https://support.jaksta.com/support/tickets/new
That said you can indeed setup a scheduled recording to change channel. See highlighted field below.
You may also need to change the key mappings:
You should provide a solution that works for the slingbox or remove your advertising that says it works for slingboxes.
Mark if it's not for you, you can request a refund at the link indicated which is here: https://support.jaksta.com/support/tickets/new
Mark your refund WAS processed about three hours ago.