Login  Sign up

Upgraded by still not downloading

I have upgraded to latest version, but I can't download video from Youtube. It starts and then I get an error message after a few seconds. 

1 Comment

Hi Ron,

The next time this occurs, can you send us the log file? You can find it by going to the Preferences and clicking the Find Log File button.

A screenshot of the issue would also help as well.

Can you please also provide a link to the video you are trying to download?



Jaksta Support

Login or Signup to post a comment