Hi Hallie,
I am unable to test any of the videos on that site as it is denying me access. I am guessing that I would need an account and login info for that.
If you would like you could send me the login info privately to our email ticket system, and I could use it to test that particular site. Are you having problems with any other site, or just this one?
Regards
Liam
Jaksta Support
Hallie Cooper
Hi, I've used Jaksta to download some videos and it's worked wonderfully but now it won't download sound on this specific site: http://www.sancarlosflight.com/video-archive
Please help?