Can you provide any specific links that are giving you problems?
When I tested a video on their site it downloaded and played fine for me.
You can attach and send through a log file as well if you like. You can find it in Jaksta by going to Preferences > General > Find Log File
Usually very happy with Jaksta Media Recorded, I’ve just paid to upgrade to 2.0. No issue doing this, happy to support ongoing development and support of a tool that is valuable to me: value for value.
Still want to note that C-Span is problematic. Other than screen scraping I’ve not found a good way to do this.