Jaksta

Hi there,

Can you please clarify or provide an example of the type of file you are wanting to download? If you can provide a link that we can test that would be good as well.

If you can successfully download these types of file with the 1.5.1 version, then it should work with 2.0

Regards

Liam

Jaksta Support

Hi Victoria,

I am just posting your response here to keep the thread tidy. Your initial reply went through separately to the email ticket system:

Hello Liam,

Thanks for your reply, here is the link that never works,

http://www.optimovision.com/capitulos/los-miserables-capitulo-60-completo-hd/#optii

I can't download any videos from the website or that are built in java scripts.

Could that be because I have ad blocked, etc... 

Hope you can help. 

Thank you and Regards,

Victoria.

Hi Victoria,

I am having trouble downloading from that link as well with the 2.0 version, so I would say it is the site. When I try using the URL Bar downloader I get an 'unsupported URL' error. 

I don't have AD Block or anything similar turned on, so I don't think it is that. I think it might just be because that site (and sites like it that stream tv episodes) are a bit dodgy and filled with bugs and popups. I got about 10 suspect popup windows before I got the video to play. Either that or it could just be the javascript interfering with the capture methods.

I can enquire with our Dev team as to why downloads on this kind of site might fail, and we may be able to come up with a fix in the future, but for now it is safe to say that downloads will not work with Jaksta.

Sorry I cannot be of more help at the moment.

Regards

Liam

Jaksta Support