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JMR unable to record from Medici.tv

Medici.tv changed to new site and I cannot record for instance from the following link: http://www.medici.tv/fr/operas/mozart-la-clemenza-di-tito-salzburg-festival/ The site requires a registration (free of charge for basic viewing). Can you help ?

Thanks for providing your credentials.  That site works fine here using AUTO capture mode.




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Try clearing your browser's cache.  If that doesnt work then please provide your debug logs by following these instructions exactly: https://support.jaksta.com/discussions/topics/6000009063




Could you please email your credentials for this site to support AT jaksta.com and reference this ticket.  We can then have a look for you.

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