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Recording Vidangel streams

The entire reason I purchased this software was because it promised the ability to record Vidangel videos, as seen on www.jaksta.com/best-apps/vidangel


So far, I have been unable to record anything.  Jaksta seems to do its recording through IE.  I found various settings to emulate different versions of IE, but I couldn't find anything that indicated I could record through Chrome.  My every attempt to record any kind of video stream through Vidangel in either IE11 (on Win7) or Jaksta results in the message: html5: unsupported video.  Chrome works beautifully, and all of the documentation on their website highly recommends the usage of Chrome.  


Is there a way I can get Jaksta Media Recorder in DVR format to record through Chrome instead of IE?

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