Support | cannot download video

C

started a topic over 5 years ago

Cannot grab video from this link:

please help

thank you

C

said over 5 years ago

Captures fine here with Auto capture mode.

Try clearing your browses cache & ensure AUTO is on before going to the webpage.

If you are still having issues then please provide debug logs as per

Please ensure debug is on before you switch AUTO on and go to the webpage.

C

said over 5 years ago

Now it seems to work.

Thank You for your support.

Kind Regards,

Carlo Straulino

Jaksta