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Update not taking my serial number

I just updated my software to the latest version. When I enter my serial number


it says this number has been used too many times. I don't know what that means


as I have only used it to install on my mac twice...


Can you assist me with this problem??

Thanks


Stephen 


1 person has this problem

Hi Conor,


You can activate Jaksta on up to two separate devices per license.


Regards

Liam

Jaksta Support

Is there a limit on how many times you can download

Hi Stephen,


By the looks of it you have two separate license profiles, one of which is for Version 1 of Jaksta Media Recorder. This is the one that has reached it's activation limit. I have increased this limit in the event that it is the one you want to use for whatever reason. 


Your other license is for Version 2 of JMR and still has a number of activations left and should work. 


I have emailed you a copy of your V2 license key in case you need it. 


Regards

Liam

Jaksta Support

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