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Video downloaded but can not watch

mp4

What is the url where you downloaded this from so we can have a look?

That is a stream url (and has expired) not the url of the page hosting the video.  I need the url of the page hosting the video.

The url of the page hosting the video is www.ricardoalexandre.com.br/portal/login/index.php.

Untitled.png
(104 KB)

Please send login details to support AT jaksta.com and reference this ticket.

Excuse me, but where do I send the login data? I do not find the way.

Please send the login details via email to support@jaksta.com and reference this ticket in your email.

Sorry for the delay and thanks for the login details.  I can capture that site fine here:


image


If you are still having issues then please ensure you are using the lastest JMR and provide debug logs as per:


https://jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063



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