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downloads from ZDF no longer working

Hi,


until about a month ago or less it was possible to download programs from ZDF. But this is no longer possible.

https://www.zdf.de/#/hauptnavigation/startseite


How come?

Will there be a workaround for this problem soon?


Regards,

Detlef


Hello Liam,


thank you for the 2.2.4 beta version.

I can confirm that ZDF videos are downloading.

Good work.


Regards,

Detlef

Hi Detlef,


We have a new beta build that I would like you to try - https://cdn.shedworx.com/jaksta/beta/2.2.4_266/JakstaMediaRecorder.pkg


I have tested it myself with the problem site and it is working for me. You may find that sometimes it will start to download a number of files. Some will finish quickly and will be very small and only go for about 10 seconds, and others will take longer and be a bigger file size. The bigger/longer ones will be the full video, and if more than one starts downloading then they will be different qualities. Sometimes Jaksta will start with the lowest and then add the next highest to the download list and work it's way up, often doing two at the same time.


Try it out and let me know how you go.


Regards

Liam

Jaksta Support

Hello Liam,


on another Mac of mine I found an older version of Jackets Media Recorder. Its is: Version 2.1.0 (249). With this version I can download videos from the ZDF website.


Regards,

Detlef

And sorry about the multi posting of my post from yesterday. I had the impression that my posting didn’t go through. Detlef
Thank you, Liam. I hope it will not take too long. Regards, Detlef

Hi Detlef,


I have passed this issue onto development who have told me that a fix should be possible in the near future.


I will let you know either when I have a proper ETA or when it is ready.


Regards

Liam

Jaksta Support

Hi Liam, 


I followed your instructions. However, the ZDF video is still not downloading. 

Attached is the log file.


Detlef

log

Hi Liam, 


I followed your instructions. However, the ZDF video is still not downloading. Attached is the log file.


Detlef

log

Hi Liam, 


I followed your instructions. However, the video is still not downloading. Attached is the log file.


Detlef

log

Hi Liam, I followed your instructions. However, the problem is still not solved. The video is not downloaded. Se attached log file.

log
Thanks Liam. I will do it when I get home in about 9 hrs. Detlef

HI Detlef,


We have a new beta that I would like you to try.


I would suggest installing by going through the process of a full reinstall.


What you will need to do is delete the app (uninstall) from Applications instead of just reinstalling over it. Then in Finder go to the top menu and then access Go > (holding one of shift/alt/control/command) Library > Application Support > Jaksta Media Recorder and delete that folder (NOTE: doing this will erase your library file list in Jaksta, but your downloaded/converted files will remain intact in their destination folders). Reboot the Mac and then do a reinstall of the latest  beta (https://cdn.shedworx.com/jaksta/beta/2.2.3_259/JakstaMediaRecorder.pkg) and it will regenerate a new copy of the deleted folder and the application files. 


If the problem continues could you please do one more test on the same video and send through one more clean log.


Regards

Liam

Jaksta Support

It is still not working. See attached log file.

Actually normally I never use these two 'Always record ..' options. I just tried whether that would solve the problem. It didn't.

In the past when it was possible to download videos from ZDF I had these settings turned off.


Detlef

log

Hi Detlef,


Can you please trying turning OFF the two 'Always Record...' options under Preferences > Streaming. 


If it still doesn't work then can you make another clean log file and test the same video. 


Make sure you only test the one video and only test the auto capture mode - don't do a URL bar test.


Regards

Liam

Jaksta Support

Hi Liam,


on the ZDF weblink I provided in my initial post there are plenty of example videos. None can be downloaded anymore. Below are a couple videos from the ZDF website.

https://www.zdf.de/filme/der-fernsehfilm-der-woche/das-maedchen-aus-dem-totenmoor-108.html

https://www.zdf.de/filme/taunuskrimi/im-wald-1---ein-taunuskrimi-100.html


Attached is the log file. For the new log file I tried to download the Taunuskrimi video.


Regards,

Detlef

log
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