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not working with xhamsterlive


Just to ask, does it work with the live streams from xhamsterlive? I have version 2.2.5 (269) and it's not working any more.

I have 10.13.4 MacOS High Sierra.



1 Comment

Hi Antonio,

We have not had any other reports recently saying that it no longer works.

Can you please send us through a clean log file for review.

To get a clean log, you will need to do the following:

- Open Jaksta Media Recorder

- Go to Preferences > General > Find Log File

- Close JMR but keep the Finder window with the log file open

- Delete the log file and still keep the Finder window open

- Reopen JMR (this will generate a new log file)

- Run one test on a standard video stream that you know gives an error/failsĀ 

- Close JMR once it fails or wait until it crashes

- Go back to the Finder window with the new log file and attach it here (don't copy and paste the code in it - send the file itself)



Jaksta Support

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