Hi Doug,
Please try our latest beta as it has a fix that should resolve this issue for you.
You can get the installer here - https://cdn.shedworx.com/jaksta/beta/2.2.5_272/JakstaMediaRecorder.pkg
Let me know if you continue to have problems.
Regards
Liam
Jaksta Support
Doug Hopkinson
Hi, I tried to launch Jaksta Media Recorder version 2 today but all i get is the spinning 'beachball' and the app freezes. I tried uninstalling then reinstalling, to no avail. I've recently updated my Mac to high sierra 10.13.6. Please help and thanks