Hi Martha,
Please try our latest beta as it has a fix that should resolve this issue for you.
You can get the installer here - https://cdn.shedworx.com/jaksta/beta/2.2.5_272/JakstaMediaRecorder.pkg
Let me know if you continue to have problems.
Regards
Liam
Jaksta Support
Thanks, Liam. That did the trick!
Martha Kelsey Pepper
When I try to launch the Media Recorder, I just get the wheel of death and eventually have to Force Quit since it is Not Responding. I have never had this problem before. I tried to re-download the Recorder, but it did not change anything. Help! Please!