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Jacksta not working or not working properly

Can someone help my media recorder was working fine, then it stopped working at all. I've reset the program to defult settings,I've also uninstalled and re installed the program. Once reinstalled the program would record 1-2min of a program and the stop saying it was complete. In addition it also records in mpg although mp4 is my preferred format.also some strange titles in vpx 01 and other formats have been arbitrarily showing up. Initially i thought the program was capturing another update but now im not sure
1 Comment

What website are your trying to capture from?

Please provide debug logs as per  https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063 

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