When this issue will be solved when we try to record and the image is all black?
I purchased a license and cannot use the main feature that I need.
Still looking at appropriate legal solutions and consistently provide good quality recordings.
You can see suggested work arounds here:
You can also request a refund if you dont want to use the other JMR features.
A solution for the DVR on Windows 10 1809 has finally been implemented in the latest release -220.127.116.11
Please start a new thread if you are still having issues.