The live streams I have logged for recording keep disappearing. I had 26. Two days ago it went down to 20 and now I have 16.
Please fix. I hate having to figure out which channel I need to log again just because it disappeared.
Could you please provide debug logs showing this: https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063
Also please use this beta which improves the performance of the monitor and is being trailed by several other users.
Here are the logs as of now. I don't know if those work or do I have to wait until it happens again and resend those logs?
I'll download the beta.
Yes please turn on logging and wait until it happens again, using the beta.
Also switch on Get Support > Debug mode on start. That way debugging will always be on so if it is something that is only happening every now and then it will be captured.