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can't record from Amazon Prime

I'm trying to record "Richard II" starring Fiona Shaw from Amazon Prime:  https://www.amazon.com/Richard-II-Fiona-Shaw/dp/B07R3C81ZY/ref=sr_1_3?crid=1GZG78IP486QT&keywords=richard+ii&qid=1562551088&s=movies-tv&sprefix=richard+ii%2Cmovies-tv%2C200&sr=1-3 


Something gets recorded but it is garbled and unviewable. My Jaksta Media Recorder is up to date:  version 2.2.5 (272).  But is Amazon Prime just beyond Jaksta's capabilities at present?


Thanks


Thanks for the suggestion to use DVR capture method for Amazon Prime.  I'm running Mac OSX Version 10.12.6 (Sierra).  I could upgrade to macOS Mojave if needed.  But is the DVR capture method available on a Mac?  If so, how do I access it?

Thanks for the suggestion to use the DVR method to record Amazon Prime.  I'm running macOS Sierra (version 10.12.6).  I could upgrade to macOS Mojave is needed.  But is the DVR method available on a Mac?  If so, how do I access i?

Sorry - I thought I was on the Windows forum when I replied.    On a Mac you will need to use  https://www.jaksta.com/products/mac/jaksta-screen-recorder. to record copy protected content.

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