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no sound on video

i have version and I have no sound on downloaded file when played on playstation 3.    I can view through windows media player on my laptop and sound and video work fine.  my playstation can play WMV files, which is what the downloaded file is.     I get an error massage saying there is no audio avail.  

here are the logs. 

1 Comment

Depends on the codec inside the WMV container.  PS3 only supports WMA inside of WMV container. 

Did you use a playstation conversion setting?   Please provide debug logs showing the conversion process, or try one of the other ones (MP4 etc)


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