Any technical support for this issue? Been a few days already and no replay.
Could you please submit your login credentials through the form here and reference this forum post: https://support.jaksta.com/support/tickets/new.
Also please provide the urls of the pages hosting the two videos which could not be captured.
I have a subscription with https://www.yiihuu.com/ and sometimes the player will play flash and switch to html5. Jaksta will detect some of the files but not all in the same play list. I am wondering how to go make it work as it is too technical for me.