From what I can tell that looks to be a video streaming service similar to Netflix, Prime Video etc. If that is the case then it will be unlikely that Jaksta can capture from it, as those services normally have their content strongly secured.
It also appears that login info is needed to access and view the content, which I will need to test it myself. If you have login credentials and are comfortable providing them, you can send them privately to firstname.lastname@example.org. Do not post them here as this is a public forum.
If you don't want to send login details then we will need a clean log file from you to review. Hopefully that will give us enough insight into the issue.
To get a clean log, you will need to do the following:
Please let me know if you have any questions.
Impossible to grab films from zattoo.ch, a Swiss TV IP tv provider.
I already have the latest Beta Jaksta Media Recorder Version 2.2.6 (288) on Catalina 10.15.2 (19C57)
It does record. but it makes mp4 that are unreadable.
Thanks for letting me know if there is a known workaround.