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Can not download anything


I used to use your product with fine results. I upgraded to the pay version and can not download any video I have it turned on and I am on the default setting. I open a video and nothing happens. Please help


1 Comment

Hi Bryan,

I would start by suggesting you do a basic reinstall - uninstall (delete from Application), reboot, reinstall.

If the problem continues can you confirm that the download fails even with a basic YouTube video? That is usually a good baseline test to determine if there is an issue.



Jaksta Support

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