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cannot grab video


thank you

The page provided doesn't have a video on it?  But clicking through to some others that do capture fine here in AUTO capture mode.  Maike sure AUTO is on before you got to the page hosting the video and play it.  You may need to clear your browser's cache.


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If you are still having issues then please provide debug logs as per


https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063

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