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download doesn't have sound

hi when I download videos from gracieuniversity.com which uses brightcove player, the video that Jaksta downloads does not have sound.

can you help me out? thanks!

1 Comment

Hi Isaac,

Could you please supply a link for us to test a problem video?

If login credentials are required and you are comfortable with it, could you please supply them privately to us at support@jaksta.com?



Jakta Support

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