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DVR not loading

I recently had to reinstall my jaksta media recorder and ever since the DVR window doesn’t connect with anything, it is perpetually on the “browser loading” screen.  I have tried uninstalling and reinstalling the software, and I’ve searched my antivirus software to make sure its not getting caught in the firewall.  Do you have any suggestions on why its not connecting?  I don’t use that particular feature very often but I would like to have it working again.  Thanks

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