Please provide debug logs as per https://www.jaksta.com/support/windows/technical/jaksta-media-recorder/how-to-generate-debug-logs-6000009063 so I can see what is happening.
Please delete C:\Users\Conns293\AppData\Local\Jaksta Media Recorder 7\JakstaDVRvd.22000.generated.dll and restart JMR and see if that fixes it.
JMR is crashing attempting to create a virtual desktop to do DVR recording.
You may have windows update issues. Please ensure all windows updates have been applied correctly.