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Jaksta FAQ:Finding the Application Log File Modified on: 2016-05-09 08:49:32 +0800


If you want to tell us about an error or a problem you've encountered using one of our apps it's a great help to us if you can send us the log file.


For Jaksta and Jaksta Music Miner: 

  • Open the App
  • Go to the Preferences screen
  • Click 'Reveal Log File'


For Jaksta Screen Recorder and Jaksta Video Converter: 

  • Open the App
  • In the menu Select 'File > Reveal Log File'

A Finder window will then open with the log file highlighted. Attach that to your message to us.


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