Jaksta License holders:
Version 220.127.116.11 fixes this issue
Applian license holders:
Please go to https://applian.com/downloads
We are aware the DVR recording functionality for Jaksta Media Recorder for Windows is not working with the Microsoft Windows 10 1089 (October 2018) update and are actively working on a work around.
The 1089 rollout has been plagued with issues that have affected all sorts of hardware and software. Unfortunately our DVR functionality has also been affected. You can read more here.
If you have upgraded to Windows 10 1089, then either rollback to 1083 or use a VirtualMachine.
Free virtual machines are available here: https://developer.microsoft.com/en-us/microsoft-edge/tools/vms/