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Jaksta FAQ:Windows

Unable to connect to the internet: 0x800C0005
The software is unable to connect to the internet.  If you are otherwise able to browse the internet, there is likely something on your computer which...
Tue, 11 Aug, 2015 at 12:23 PM
"Windows Media Player (WMP) is not installed on this machine" message
Audio recognition (Automatic tagging of music files) requires that WMP is installed. We recommend you download and install Windows Media Player from M...
Tue, 11 Aug, 2015 at 12:33 PM
"Applications configuration has been changed" message
Some one or something has misconfigured the Application audio recording capture method. The actual errors will be displayed in this message. We ...
Tue, 11 Aug, 2015 at 12:38 PM
"Network Monitor is installed but not loading" message
The Jaksta Network Monitor has not been installed correctly. We have seen this happen when: New network drivers are installed. Universal unins...
Tue, 11 Aug, 2015 at 12:44 PM
"A supported Network Monitor could not be found" message
We recommend you install Winpcap from within the Jaksta Media Recorder interface. Settings tab > Internet Downloads tab and click Install under...
Fri, 22 Jul, 2016 at 11:55 AM
DVR recordings are being split into sections
The DVR is behaving as designed - splitting on silence.  The best option is to turn off "Split on silence" and manually set a recording ...
Fri, 22 Jul, 2016 at 11:54 AM
DVR recording have sound, but the picture is frozen.
Chances are, you have a screensaver set.  When a screensaver activates, the DVR capture method can have troubles as the video rendering stops (so ther...
Tue, 11 Aug, 2015 at 12:58 PM
DVR recordings have audio but no video, and there is no live preview.
The DVR feature uses parts of Windows Desktop Composition.  In order for the video to be recorded, this Windows feature needs to be enabled.  En...
Tue, 11 Aug, 2015 at 12:59 PM
DVR recordings are blank with no audio and I can hear the video playing whilst the recording is happening
This is normally caused by the site using a HTML5 type player with components that are not supported. Under Settings > DVR try chan...
Fri, 29 Jul, 2016 at 1:24 PM
How to DVR Amazon Prime videos
To DVR capture video from amazon prime you need to change the default DVR browser that is used and then Amazon Prime can be DVR'ed. Please...
Tue, 19 Jul, 2016 at 12:14 PM